— Get in touch
Write to the desk.
Corrections, press enquiries, partnership questions, or feedback on the guide — pick the right channel below. We typically respond within two business days.
We are not BitMEX. For account-related issues — KYC, withdrawals, trading questions — contact the exchange directly. We cannot access your account.
Hours
Mon–Fri
09:00 – 18:00 GMT
Response time
≤ 2 business days
Editorial within 24h
PGP
0xBE5F · 0AA1
Available on request