This policy explains what personal data bitmextradingguide.com ("we", "us") collects from visitors, how we use it, the legal basis on which we rely, and what rights you have. We aim to collect as little personal data as possible and to be plain about what happens with it.
01 — Who we are
bitmextradingguide.com is an editorial website that publishes a reference guide to BitMEX trading. We are the data controller for personal data collected through this site. We are not affiliated with HDR Global Trading Limited or the BitMEX exchange.
02 — What personal data we collect
Provided by you
- Name and email address — when you write to us through the contact form or by email.
- The contents of your message and any attachments.
Collected automatically
- Anonymised usage data — pages viewed, approximate region, browser type, referring URL.
- Technical logs — IP address, request timestamp, HTTP response code (kept for short-term security & abuse monitoring).
We do not collect financial information, account credentials, identity documents, or trading data. Nothing on this site requires you to create an account.
03 — How we use it
- To reply to your message (legitimate interest / contract steps).
- To produce aggregated, non-identifying statistics about how the site is used (legitimate interest).
- To protect the site against abuse, scraping and malicious traffic (legitimate interest).
- To comply with applicable law (legal obligation).
04 — Cookies & analytics
We use a minimal set of cookies. Strictly necessary cookies are required for the site to function and are set without consent. Analytics cookies, where used, are loaded only after you accept them via the cookie banner. See our Cookie Policy for the full list, providers and retention periods.
05 — Sharing with third parties
We share personal data only with:
- Hosting and CDN providers — for the technical delivery of the site.
- Analytics providers — where you have consented; in anonymised form where possible.
- Email provider — used to receive and reply to messages from the contact form.
- Authorities — where required by law, court order, or to defend our legal rights.
We do not sell personal data and do not share it for advertising profiling.
06 — Your rights under GDPR
If the GDPR or UK GDPR applies to you, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — ask us to delete data, subject to legal retention obligations.
- Restriction — ask us to limit how we use your data.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interest.
- Lodge a complaint — with your local supervisory authority (in the UK, the ICO at ico.org.uk).
To exercise any of these rights write to [email protected]. We respond within one month.
07 — How long we keep data
- Contact-form messages — up to 24 months after the last interaction.
- Server logs — up to 30 days.
- Analytics — aggregated for up to 26 months, in anonymised form.
08 — Security
We use HTTPS site-wide, restrict access to data on a need-to-know basis, and review our providers' security practices when we choose them. No system is perfectly secure, but we treat your data with the same care we'd want for our own.
09 — Children
This site is intended for adults. We do not knowingly collect personal data from anyone under 18.
10 — Changes to this policy
We may update this policy from time to time. When we do, we update the "Effective" date at the top of the page. Material changes will be flagged on the home page for at least 30 days.
11 — Contact
For any privacy question or to exercise your rights: [email protected]. For everything else: contacts page.